Website Care Plans

Reliable Website Support for Growing Businesses

Ongoing website maintenance, hosting, updates, backups, and support – all managed for you in one monthly care plan.

Every Care Plan Includes

Every plan includes the essential technical foundations your website needs to stay secure, updated, backed up, and running reliably.

Managed Hosting

Reliable managed hosting keeps your website online, accessible, and supported without you needing to deal with the technical setup.

Website & Plugin Updates

We keep your website software and plugins updated to maintain security, stability, and compatibility over time.

Automated Backups

Regular backups help protect your website and allow for a quicker recovery if something ever goes wrong.

Security Monitoring

Ongoing security monitoring helps identify threats early and keeps your website better protected against common attacks.

Managed Business Email

Business email hosting can be included and managed alongside your website for a simpler, more centralised service.

Routine Technical Support

We’re available for routine website support requests and small technical fixes as part of your ongoing care plan.

Website Care Plans

Choose the level of support that best fits your website and business needs


Features

COMPARE PACKAGE FEATURES

Managed Website Hosting

Managed Business Email

Website & Plugin Updates

Backups

Support Response Time

Priority Support Queue

Uptime Monitoring

Monthly Website Health Check (Including Report)

Broken Form Monitoring

Direct Developer Access

Small Content Updates Included

Performance Monitoring

Technical Recommendations

Ideal For

Essential Website Care

£79

Per Month

Weekly

Within 3 Business Days

Brochure / Starter Sites

Growth Website Care

£159

Per Month

Daily

Within 1 Business Day

Business Sites Needing Regular Support

Best Value

Priority Website Care

£349

Per Month

Daily

Priority / Same Business Day

Business-Critical Sites

Pricing Table WordPress Plugin

Includes routine support and small content updates, subject to fair usage. Full details are outlined in your service agreement.
Includes managed business email hosting for standard usage requirements. Additional mailboxes or storage may be available where needed.

Need a more custom care package?

Not every business fits neatly int a standard plan. If you need a more tailored support package, we can create a custom care plan around your website, hosting, support, and technical requirements.

F.A.Q.

Frequently Asked Questions

  • Is hosting included in all plans?

Yes – Managed website hosting is included with every care plan, so your website remains hosted, maintained, and supported all in one place.

  • Do your support content updates?

Yes – all plans include routine content updates and small website changes, subject to fair usage. This helps keep your website current without needing to request separate support for every small change

  • What happens if my website goes down or breaks?

IIf your website experiences an issue, we will investigate and work to resolve it as part of your care plan. Response times vary depending on your selected plan, with higher-tier plans receiving faster support and priority handling.

  • Can I cancel my care plan at any time?

Yes – our care plans are designed to be flexible. If you ever need to cancel, we simply ask for the notice period outlined in your service agreement

  • Are website updates and plugins updated included?

Yes – ongoing website, theme, and plugin updates are included in every care plan to help keep your websites secure, stable, and compatible over time.

  • Is business email hosting included?

Yes – managed business email hosting can be included as part of your care plan, depending on your setup and requirements. This can help keep your website and email services managed in one place.

  • Do you only support WordPress websites?

Our care plans are primarily designed for WordPress websites. If your website is built on a different platform, feel free to get in touch and we can advise whether support can be provided.

  • What is not included in a care plan?

Our care plans are designed to cover routine maintenance, support, monitoring, and small website updates. Larger development work, redesigns, new feature builds, or extensive technical changes are typically quotes separately where required.

  • Do I need a care plan if my website is already live?

Yes – once a website is live, it still needs ongoing maintenance, updates, backups, and support to remain secure, stable, and functioning properly over time.

  • Can I upgrade my care plan later?

Absolutely – if your website support needs grow over time, your care plan can be adjusted to better suit your requirements.